10. A statement that—N.I.
(a)the [F1Money and Pensions Service] (1) is available at any time to assist members and beneficiaries with—
(i)pensions questions, and
(ii)issues they have been unable to resolve with the trustees or managers of the scheme;
(b)the Pensions Ombudsman(2) may investigate and determine certain complaints or disputes about pensions that are referred to the Pensions Ombudsman in accordance with the 1993 Act, and
(c)the Regulator may intervene in the running of schemes where trustees, managers, employers or professional advisers have failed in their duties.
Textual Amendments
F1Words in Sch. 2 para. 10(a) substituted (6.4.2019) by The Financial Guidance and Claims Act 2018 (Naming and Consequential Amendments) Regulations 2019 (S.I. 2019/383), reg. 1(1), Sch. para. 23(a)
Commencement Information
I1Sch. 2 para. 10 in operation at 6.4.2014, see reg. 1(1)
The Pensions Advisory Service can be contacted at 11 Belgrave Road, London SW1V 1RB or at www.pensionsadvisoryservice.org.uk
The Pensions Ombudsman is appointed under section 145(2) of the Pension Schemes Act 1993 (c. 48) and can be contacted at 11 Belgrave Road, London SW1V 1RB or at www.pensions-ombudsman.org.uk