72.—(1) A contractor must provide its registered patients with—
(a)an F1... online appointment service;
(b)an F2... online repeat prescription service; and
(c)an F3... online repeat prescription information service,
in a manner which is capable of being electronically integrated with the computer systems of the contractor’s practice and using appropriate systems authorised by the Health Board.
F4(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(3) F5...The contractor must regularly consider whether it is desirable, in order to meet the reasonable needs of its registered patients, to increase the proportion of appointments which are made available to registered patients through that service and if it is so desirable, to increase the proportion of appointments accordingly.
[F6(4) The contractor must promote the services referred to in sub-paragraph (1) to its registered patients—
(a)in practice leaflets in accordance with paragraph 11 of schedule 8; and
(b)on the practice website.]
(5) In this paragraph—
(a)“online appointment service” means a facility which allows patients to [F7book,] view, amend and cancel appointments online;
(b)“repeat prescription service” means a facility which allows patients to order repeat prescriptions for drugs, medicines or appliances online; and
(c)“online repeat prescription information service” means a facility which allows patients to view online, and print, a list of any drugs, medicines or appliances in respect of which the patient has a repeat prescription.
Textual Amendments
F1Word in sch. 6 para. 72(1)(a) omitted (1.10.2022) by virtue of The National Health Service (General Medical Services Contracts and Primary Medical Services Section 17C Agreements) (Scotland) Amendment Regulations 2022 (S.S.I. 2022/130), regs. 1(3), 10(a)(i)
F2Word in sch. 6 para. 72(1)(b) omitted (1.10.2022) by virtue of The National Health Service (General Medical Services Contracts and Primary Medical Services Section 17C Agreements) (Scotland) Amendment Regulations 2022 (S.S.I. 2022/130), regs. 1(3), 10(a)(ii)
F3Word in sch. 6 para. 72(1)(c) omitted (1.10.2022) by virtue of The National Health Service (General Medical Services Contracts and Primary Medical Services Section 17C Agreements) (Scotland) Amendment Regulations 2022 (S.S.I. 2022/130), regs. 1(3), 10(a)(iii)
F4Sch. 6 para. 72(2) omitted (1.10.2022) by virtue of The National Health Service (General Medical Services Contracts and Primary Medical Services Section 17C Agreements) (Scotland) Amendment Regulations 2022 (S.S.I. 2022/130), regs. 1(3), 10(b)
F5Words in sch. 6 para. 72(3) omitted (1.10.2022) by virtue of The National Health Service (General Medical Services Contracts and Primary Medical Services Section 17C Agreements) (Scotland) Amendment Regulations 2022 (S.S.I. 2022/130), regs. 1(3), 10(c)
F6Sch. 6 para. 72(4) substituted (1.10.2022) by The National Health Service (General Medical Services Contracts and Primary Medical Services Section 17C Agreements) (Scotland) Amendment Regulations 2022 (S.S.I. 2022/130), regs. 1(3), 10(d)
F7Word in sch. 6 para. 72(5)(a) substituted (1.4.2018) by The National Health Service (General Medical Services Contracts and Primary Medical Services Section 17C Agreements) (Scotland) Amendment Regulations 2018 (S.S.I. 2018/94), regs. 1, 7(h)(ii)