Transport Act 1985

[F1112CDuty to investigate road passenger transport services and facilitiesE+W+S

(1)The Passengers’ Council must investigate any matter relating to the provision of road passenger transport services or facilities if—

(a)the matter is the subject of a representation made to the Council by a user or potential user of road passenger transport services or facilities;

(b)the matter is the subject of a representation made to the Council by an organisation representative of users or potential users of road passenger transport services or facilities;

(c)the matter is referred to the Council by the Secretary of State for investigation; or

(d)it appears to the Council that the matter is one which the Council ought to investigate.

(2)The Council is not required to investigate a matter in a case falling within subsection (1)(a) or (b) if the matter appears to the Council to be frivolous or vexatious.

(3)The Council is not required to investigate a matter in a case falling within subsection (1)(a) or (b) if, or to the extent that, the Council refers the matter to another body under section 112D.

(4)The Council must not investigate by virtue of subsection (1)(d) any matter which relates solely to the provision of London road passenger transport services or facilities.

(5)Subsection (4) does not prevent the Council from so investigating any such matter as part of an investigation of a matter which relates wholly or mainly to—

(a)the provision of road passenger transport services or facilities other than London road passenger services or facilities; or

(b)the provision of road passenger transport services or facilities in any part of England outside London.]