PART III Discrimination in Other Areas

Premises

E224JF3Duties for purposes of section 24G(2)

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E124JF2Duties for purposes of section 24G(2)

1

Subsection (2) applies where—

a

a controller of premises that are to let receives a request made by or on behalf of a relevant disabled person;

b

it is reasonable to regard the request as a request that the controller take steps in order to provide an auxiliary aid or service;

c

the auxiliary aid or service—

i

would enable the relevant disabled person to become, or facilitate his becoming, a person to whom the premises are let, but

ii

would be of little or no practical use to him if he were not considering taking a letting of the premises; and

d

it would, were the auxiliary aid or service not to be provided, be impossible or unreasonably difficult for the relevant disabled person to become a person to whom the premises are let.

2

It is the duty of the controller to take such steps as it is reasonable, in all the circumstances of the case, for the controller to have to take in order to provide the auxiliary aid or service (but see subsection (5)).

3

Subsection (4) applies where—

a

a controller of premises that are to let has a practice, policy or procedure which has the effect of making it impossible, or unreasonably difficult, for a relevant disabled person to become a person to whom the premises are let;

b

the practice, policy or procedure would not have that effect if the relevant disabled person did not have a disability;

c

the controller receives a request made by or on behalf of the relevant disabled person; and

d

it is reasonable to regard the request as a request that the controller take steps in order to change the practice, policy or procedure so as to stop it having that effect.

4

It is the duty of the controller to take such steps as it is reasonable, in all the circumstances of the case, for him to have to take in order to change the practice, policy or procedure so as to stop it having that effect (but see subsection (5)).

5

For the purposes of this section, it is never reasonable for a controller of premises that are to let to have to take steps consisting of or including the removal or alteration of a physical feature.

6

In this section “relevant disabled person”, in relation to premises that are to let, means a particular disabled person who is considering taking a letting of the premises.

7

This section imposes duties only for the purpose of determining whether a person has, for the purposes of section 24G, discriminated against another; and accordingly a breach of any such duty is not actionable as such.