SCHEDULES

SCHEDULE 2Conditions to be met by student complaints scheme

Recommendation of reviewer if complaint justified

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Condition E is that the scheme provides that, in a case where a reviewer decides that a qualifying complaint is to any extent justified, the reviewer—

a

may recommend the governing body of the institution to which the complaint relates—

i

to do anything specified in the recommendation (which may include the payment of sums so specified), and

ii

to refrain from doing anything so specified, but

b

may not require any person to do, or refrain from doing, anything.