Part 2 E+WReview of student complaints

[F1 20AInstitutions that cease to be qualifying institutions E+W

(1) An institution that ceases to be a qualifying institution is a “transitional institution” during the shorter of—

(a) the period of 12 months beginning with the day on which it ceases to be a qualifying institution, and

(b) the period beginning with that day and ending when it becomes a qualifying institution again,

(and the shorter period is referred to in this section as “the transitional period”).

(2) For the purposes of this Part, a transitional institution is to be treated as continuing to be a qualifying institution during the transitional period, subject to subsection (3).

(3) A complaint is not a qualifying complaint to the extent that it is about an act or omission of a transitional institution which occurred on or after the day on which the transitional period began.

(4) In section 12(3) (power of designated operator to determine when certain complaints are qualifying complaints), the reference to a qualifying institution within paragraph (da), (e), (ea) or (f) of section 11 includes a transitional institution that was a qualifying institution within the paragraph in question immediately before the beginning of the transitional period.]

Textual Amendments

F1 S. 20A inserted (1.4.2018) by Higher Education and Research Act 2017 (c. 29), ss. 89(4), 124(3); S.I. 2018/241, reg. 2(l); S.I. 2018/415, reg. 2(b)