Textual Amendments
F1Pt. 1 heading substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(2) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)
Modifications etc. (not altering text)
C1Pt. 1 power to apply (with modifications) conferred (26.10.2023) by Energy Act 2023 (c. 52), s. 334(2)(l), Sch. 18 para. 61(1)
C2Pt. 1 power to extend (N.I.) conferred (26.10.2023) by Energy Act 2023 (c. 52), s. 334(2)(l), Sch. 18 para. 61(3)
(1)In this Part “consumer” and “consumer matters” have the meaning given by this section.
(2)“Consumer” means—
(a)a person who purchases, uses or receives, in Great Britain, goods or services which are supplied in the course of a business carried on by the person supplying or seeking to supply them, or
(b)a person who purchases, uses or receives [F2postal services ]in Northern Ireland.
(3)“Consumer” includes both an existing consumer and a future consumer.
(4)For the purposes of subsection (2)—
(a)a person who uses services includes, in relation to [F3postal services], an addressee;
(b)“goods” includes land or an interest in land;
(c)“business” includes a profession and the activities of any government department, local or public authority or other public body.
(5)“Consumer matters” means—
(a)the interests of consumers, and
(b)any matter connected with those interests.
Textual Amendments
F2 Words in s. 3(2)(b) substituted (1.10.2011) by Postal Services Act 2011 (c. 5) , s. 93(2) (3) , Sch. 12 para. 176 ; S.I. 2011/2329 , art. 3
F3 Words in s. 3(4)(a) substituted (1.10.2011) by Postal Services Act 2011 (c. 5) , s. 93(2) (3) , Sch. 12 para. 176 ; S.I. 2011/2329 , art. 3
Commencement Information
I1 S. 3 in force at 21.12.2007 by S.I. 2007/3546 , art. 3 , Sch.