SCHEDULES

SCHEDULE 15The Office for Legal Complaints

Arrangements for assistance

18

1

The OLC may make arrangements with such persons as it considers appropriate for assistance to be provided to it or to an ombudsman.

2

Arrangements may include the paying of fees to such persons.

3

The persons with whom the OLC may make arrangements include approved regulators; and the arrangements it may make include arrangements for assistance to be provided to an ombudsman in relation to the investigation and consideration of a complaint.