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18(1)The OLC may make arrangements with such persons as it considers appropriate for assistance to be provided to it or to an ombudsman.E+W
(2)Arrangements may include the paying of fees to such persons.
(3)The persons with whom the OLC may make arrangements include approved regulators; and the arrangements it may make include arrangements for assistance to be provided to an ombudsman in relation to the investigation and consideration of a complaint.