Part 6Legal Complaints
The Office for Legal Complaints
121Performance targets and monitoring
1
The Board may—
a
set one or more performance targets relating to the performance by the OLC of any of its functions, or
b
direct the OLC to set one or more performance targets relating to the performance by the OLC of any of its functions.
2
A direction under subsection (1)(b) may impose conditions with which the performance targets must conform.
3
The Board must publish any target set or direction given by it under this section.
4
The OLC must publish any target set by it pursuant to a direction under subsection (1)(b).
5
The Board may take such steps as it regards as appropriate to monitor the extent to which any performance target set under this section is being, or has been, met.