Part 6Legal Complaints

Jurisdiction and operation of the ombudsman scheme

I1135Notification requirements

1

This section applies where a complaint—

a

is excluded from the jurisdiction of the ombudsman scheme under section 126, or by virtue of scheme rules made under section 127;

b

is dismissed, or referred to another body, by virtue of scheme rules;

c

is settled, withdrawn or abandoned (or treated as withdrawn or abandoned by virtue of scheme rules).

2

The ombudsman must notify—

a

the complainant;

b

the respondent;

c

any relevant authorising body, in relation to the respondent, notified of the complaint in accordance with rules within section 133(3)(k),

and, in a case within subsection (1)(a) or (b), must give reasons for the exclusion, dismissal or referral.