Part 6Legal Complaints
Determinations under the scheme
I1141Enforcement by complainant of directions under section 137
I21
This section applies where—
a
a determination is made in respect of a complaint under the ombudsman scheme,
b
one or more directions are made under section 137(2), and
c
the determination is final by virtue of section 140(4).
I22
An amount payable in accordance with—
a
a direction under subsection (2)(b) of section 137 which requires that the whole or part of any amount already paid by or on behalf of the complainant in respect of the fees be refunded, or
b
a direction under subsection (2)(c) of that section,
including any interest payable by virtue of subsection (4) of that section, is recoverable, if a court so orders on the application of the complainant or an ombudsman, as if it were payable under an order of that court.
I23
If the respondent fails to comply with any other direction under section 137(2), the complainant or an ombudsman may make an application to the court under this subsection.
I24
If, on an application under subsection (3), the court decides that the respondent has failed to comply with the direction in question, it may order the respondent to take such steps as the court directs for securing that the direction is complied with.
5
An ombudsman may make an application under subsection (2) or (3) only in such circumstances as may be specified in scheme rules, and with the complainant's consent.
6
If the court makes an order under subsection (2) on the application of an ombudsman, the ombudsman may in such circumstances as may be specified in scheme rules and with the complainant's consent recover the amount mentioned in that subsection on behalf of the complainant.
7
In this section “court” means the High Court or F1the county court.