PART 5Regulation of payment systems

Complaints

I169Response by Regulator

1

The Payment Systems Regulator must within 90 days after the day on which it receives a complaint under section 68 publish a response stating how it proposes to deal with the complaint, and in particular—

a

whether it has decided to take any action, or to take no action, and

b

if it has decided to take action, what action it proposes to take.

2

The response must—

a

include a copy of the complaint, and

b

state the Payment Systems Regulator's reasons for its proposals.

3

The Treasury may by order amend subsection (1) by substituting any period for the period for the time being specified there.