1. Introductory Text

  2. PART 1 Preliminary matters

    1. 1.Citation and commencement

    2. 2.Interpretation

    3. 3.Finalised complaints

  3. PART 2 Pre-commencement complaints: continuation of the old complaints provisions and application of the Ombudsman provisions

    1. 4.Pre-commencement complaints where there has been two decisions on the complaint

    2. 5.Provisions about the Ombudsman applicable to Part 2 complaints

  4. PART 3 Pre-commencement complaints: application of the new complaints provisions

    1. 6.Pre-commencement complaints treated as made under new complaints provisions

    2. 7.Application of the new complaints provisions to Part 3 complaints

    3. 8.Part 3 complaint refused at an initial stage

    4. 9.Part 3 complaint approved at the initial stage but a first substantive decision has not been notified

    5. 10.Part 3 complaint where a first substantive decision has been notified but no application for referral has been made

    6. 11.Part 3 complaint where a first substantive decision has been notified and an application for referral has been made

    7. 12.Part 3 complaint where a first substantive decision has been notified, an application for referral has been made and the prescribed or superior officer has agreed to make the referral

  5. PART 4 Additional transitional and savings provisions

    1. 13.Applications to the Ombudsman to investigate in relation to finalised complaints made by officers where there has been a Defence Council decision

    2. 14.Reference of grievances to Her Majesty in relation to complaints by officers

    3. 15.Allegations under section 338 to be treated as allegations under section 340N

    4. 16.Annual report for 2015

    5. 17.Transfer of property, rights and obligations from the Commissioner to the Ombudsman

    6. 18.Consequential amendments and revocations made by the Armed Forces (Service Complaints and Financial Assistance) Act 2015

  6. Signature

  7. Explanatory Note