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PART 4Additional transitional and savings provisions

Annual report for 2015

16.—(1) The Service Complaints Ombudsman must prepare an annual report under section 340O(1) for the calendar year 2015.

(2) In its application to the preparation of the report for 2015, section 340O(2) applies as if—

(a)the reference to the system for dealing with service complaints in subsection (2)(a) were to the system for dealing with service complaints under the old complaints provisions; and

(b)for subsection (2)(b), there were substituted—

(b)the exercise by the Commissioner during that year of the Commissioner’s functions under Part 14,.