SCHEDULE 1
Competent Authorities
PART 1
PART 2
SCHEDULE 2
Information that an ADR applicant must supply
SCHEDULE 3
Requirements that a competent authority must be satisfied that the body meets
1.Alternative dispute resolution services offered by the body
2.Access to the ADR entity
3.Expertise, Independence and Impartiality
4.Conflict of interests procedure
5.Transparency
6.Effectiveness
7.Fairness
8.Subject to paragraphs 9 and 10, in relation to an...
9.Paragraphs 8(a) and 8(b) do not apply to the body...
10.Paragraph 8 does not apply to the body in respect...
11.Legality
12.For the purposes of paragraph 11 “habitual residence” is be...
13.Grounds to refuse to deal with a dispute
14.The body ensures that its policy regarding when it will...
15.Subject to paragraph 16, where a body refuses to deal...
16.Where following the expiry of the period referred to in...
SCHEDULE 4
Information to be included in the list maintained by a competent authority
SCHEDULE 5
Information to be included in an ADR entity’s annual activity report
SCHEDULE 6
Information which an ADR entity must communicate to the relevant competent authority every two years
SCHEDULE 7
Consequential amendments
1.Financial Services and Markets Act 2000
SCHEDULE 8
LISTED DIRECTIVE