The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015

Legality U.K.

11.  In relation to an alternative dispute resolution procedure which aims at resolving a dispute by imposing a solution on the consumer, the [F1 person] ensures that—

(a) F2 ...the solution imposed by the [F1 person] does not result in the consumer being deprived of the protection afforded to the consumer by the provisions that cannot be derogated from by agreement by virtue of any enactment;

F3 (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Textual Amendments

F1 Word in Regulations substituted (9.7.2015) by The Alternative Dispute Resolution for Consumer Disputes (Amendment) Regulations 2015 (S.I. 2015/1392), reg. 2(2)

F2 Words in Sch. 3 para. 11(a) omitted (31.12.2020) by virtue of The Consumer Protection (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1326), regs. 1(3), 9(16)(e)(i); 2020 c. 1, Sch. 5 para. 1(1)

F3 Sch. 3 para. 11(b) omitted (31.12.2020) by virtue of The Consumer Protection (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1326), regs. 1(3), 9(16)(e)(ii); 2020 c. 1, Sch. 5 para. 1(1)