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Regulation (EC) No 1371/2007 of the European Parliament and of the CouncilShow full title

Regulation (EC) No 1371/2007 of the European Parliament and of the Council of 23 October 2007 on rail passengers’ rights and obligations

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TITLE IIU.K.CONCLUSION AND PERFORMANCE OF THE CONTRACT OF CARRIAGE

Article 6U.K.Contract of carriage

1.By the contract of carriage the carrier shall undertake to carry the passenger as well as, where appropriate, luggage and vehicles to the place of destination and to deliver the luggage and vehicles at the place of destination.

2.The contract of carriage must be confirmed by one or more tickets issued to the passenger. However, subject to Article 9 the absence, irregularity or loss of the ticket shall not affect the existence or validity of the contract which shall remain subject to these Uniform Rules.

3.The ticket shall be prima facie evidence of the conclusion and the contents of the contract of carriage.

Article 7U.K.Ticket

1.The General Conditions of Carriage shall determine the form and content of tickets as well as the language and characters in which they are to be printed and made out.

2.The following, at least, must be entered on the ticket:

(a)the carrier or carriers;

(b)a statement that the carriage is subject, notwithstanding any clause to the contrary, to these Uniform Rules; this may be indicated by the acronym CIV;

(c)any other statement necessary to prove the conclusion and contents of the contract of carriage and enabling the passenger to assert the rights resulting from this contract.

3.The passenger must ensure, on receipt of the ticket, that it has been made out in accordance with his instructions.

4.The ticket shall be transferable if it has not been made out in the passenger’s name and if the journey has not begun.

5.The ticket may be established in the form of electronic data registration, which can be transformed into legible written symbols. The procedure used for the registration and treatment of data must be equivalent from the functional point of view, particularly so far as concerns the evidential value of the ticket represented by those data.

Article 8U.K.Payment and refund of the carriage charge

1.Subject to a contrary agreement between the passenger and the carrier, the carriage charge shall be payable in advance.

2.The General Conditions of Carriage shall determine under what conditions a refund of the carriage charge shall be made.

Article 9U.K.Right to be carried. Exclusion from carriage

1.The passenger must, from the start of his journey, be in possession of a valid ticket and produce it on the inspection of tickets. The General Conditions of Carriage may provide:

(a)that a passenger who does not produce a valid ticket must pay, in addition to the carriage charge, a surcharge;

(b)that a passenger who refuses to pay the carriage charge or the surcharge upon demand may be required to discontinue his journey;

(c)if and under what conditions a refund of the surcharge shall be made.

2.The General Conditions of Carriage may provide that passengers who:

(a)present a danger for safety and the good functioning of the operations or for the safety of other passengers,

(b)inconvenience other passengers in an intolerable manner,

shall be excluded from carriage or may be required to discontinue their journey and that such persons shall not be entitled to a refund of their carriage charge or of any charge for the carriage of registered luggage they may have paid.

Article 10U.K.Completion of administrative formalities

The passenger must comply with the formalities required by customs or other administrative authorities.

Article 11U.K.Cancellation and late running of trains. Missed connections

The carrier must, where necessary, certify on the ticket that the train has been cancelled or the connection missed.

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