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The Tenancy Deposit Schemes (Scotland) Regulations 2011

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Information about dispute resolution

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39.  The scheme administrator must collect and maintain information about disputes referred to the dispute resolution mechanism, in particular—

(a)the name and contact details of both the tenant and the landlord;

(b)the amount of the tenancy deposit required in respect of that tenancy;

(c)the disputed amount of the tenancy deposit;

(d)the nature of the dispute;

(e)the outcome of the referral to the dispute resolution mechanism, including details of any review of the adjudicator’s decision; and

(f)the cost to the scheme administrator of the referral.

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