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Consumers, Estate Agents and Redress Act 2007

Section 46: Supply of information to consumers

122.Section 46 enables the Gas and Electricity Markets Authority and the Postal Services Commission to make regulations to require regulated providers to provide consumers with information about any complaint handling standards prescribed by the regulator and about the regulated provider’s levels of compliance with those standards

123.Subsection (2) provides for the regulator to specify the form and manner of this information, and the frequency with which, it is to be given.

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