Online Safety Act 2023

Content of codes of practice: proactive technology

13 (1) If OFCOM consider it appropriate to do so, and in accordance with the principles to which they must have regard (see paragraphs 1 and 2 and, in particular, 10(2)), they may include in a code of practice a measure describing the use of a kind of technology.

(2) But there are constraints, set out in the rest of this paragraph, on OFCOM’s power to include in a code of practice a measure describing the use of proactive technology as a way (or one of the ways) of complying with a duty set out in this Act (a “proactive technology measure”).

(3) A proactive technology measure may be recommended only for the purpose of compliance with any of the duties set out in—

(a) section 10(2) or (3) (illegal content),

(b) section 12(2) or (3) (children’s online safety),

(c) section 27(2) or (3) (illegal content),

(d) section 29(2) or (3) (children’s online safety), or

(e) section 38(1) or 39(1) (fraudulent advertising).

(4) A proactive technology measure may relate to the use of a kind of technology on or in relation to any Part 3 service or any part of such a service, but if the technology operates (or may operate) by analysing user-generated content or metadata relating to such content, the measure may not recommend the use of the technology to analyse user-generated content communicated privately, or metadata relating to user-generated content communicated privately.

(5) A proactive technology measure may be included in a code of practice in relation to Part 3 services of a particular kind or size only if OFCOM are satisfied that use of the technology in question by such services would be proportionate to the risk of harm that the measure is designed to safeguard against (taking into account, in particular, the risk profile for the time being published by OFCOM under section 98 relating to such services).

(6) In deciding whether to include a proactive technology measure in a code of practice, OFCOM must have regard to the degree of accuracy, effectiveness and lack of bias achieved by the technology in question, and may—

(a) refer in the code of practice to industry or technical standards for the technology (where they exist);

(b) set out principles in the code of practice designed to ensure that the technology or its use is (so far as possible) accurate, effective and free of bias.

(7) Sub-paragraph (6) does not apply in relation to proactive technology which is a kind of age verification or age estimation technology.