The Fines Collection Regulations 2006

Release of vehicle on payment of charges and sum due

23.—(1) The office of the contractor where payment of the sum due and charge or charges due may be made must be readily accessible from the place where the vehicle is clamped during all hours when the contractor undertakes clamping and for a least 2 hours thereafter.

(2) Payment of, or towards the payment of, the sum due and the charge or charges due can be made to the authorised person, as well as at the contractor’s office, or at the court office specified in the clamping notice. A reasonable method of payment must be accepted by the contractor or authorised person.

(3) A vehicle in respect of which the sum due and charge or charges due have been paid in full must be released from clamping or, as the case may be, storage within—

(a) 4 hours of the time of payment if payment is made at or to the contractor’s office or the court; or

(b) 2 hours of the time of payment if payment is made to an authorised person.

(4) If any payment made by P or a person acting on his behalf is less than the amount of the sum due and charge or charges due, it must first be applied to meet the charge or charges and any balance remaining must then be applied towards payment of the sum due.

(5) On payment by P or a person acting on his behalf of, or towards the payment of, the sum due and charge or charges due, the contractor or the authorised person must issue a receipt which includes the following information—

(a) the contractor’s name, address, telephone number, and value added tax registered number;

(b) the registration mark of the vehicle;

(c) the date of the clamping order requiring the vehicle to be clamped;

(d) the name, official address and telephone number of the fines officer and the court;

(e) if applicable, the date and time of clamping;

(f) the name of P and, if payment is made by a person acting on his behalf, of that person;

(g) the name or identification number, or both, of the member of the contractor’s staff issuing the receipt;

(h) the amount, date and time of the payment;

(i) how to apply under regulations 27 and 28 for the release of a vehicle wrongly clamped;

(j) if applicable, the place where the vehicle is clamped; and

(k) the serial number of the receipt.