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28.—(1) The notification mentioned in regulation 27(3) need not be given where paragraphs (2) to (4) are satisfied.
(2) This paragraph is satisfied where—
(a)the trustees or managers of the scheme have given the recipient at least two documents by either of the following methods—
(i)given by hand, or
(ii)sent to the recipient’s last known postal address, and
(b)each of those documents—
(i)asks the recipient to give their electronic address to the trustees or managers of the scheme except where the trustees or managers of the scheme do not have the facility for sending information or documents to that address, and
(ii)states that the recipient may request in writing that information or documents are not given by means of an electronic communication.
(3) This paragraph is satisfied where—
(a)paragraph (2) is satisfied, and
(b)the trustees or managers of the scheme have given the recipient, by either of the methods mentioned in paragraph (2)(a), a further document that—
(i)meets the requirements of paragraph (2)(b), and
(ii)states that further information and documents will be available to read on the website and that no further notifications will be sent to the recipient.
(4) This paragraph is satisfied where—
(a)paragraphs (2) and (3) are satisfied, and
(b)the trustees or managers of the scheme—
(i)do not know the recipient’s electronic address or do not have the facility for sending information or documents to that address, and
(ii)have not received a written request that information or documents are not given to the recipient by means of an electronic communication.
(5) Where the information to be made available is that required by paragraph (1) of regulation 17, the notification mentioned in regulation 27(3) need only be given as required by paragraph (7) of regulation 17.
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