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20 | When a compliance notice requires a body to comply with one of the standards listed on a specific row in column 1 of Table 1, that compliance notice must also require that body to comply (in whatever way the Welsh Language Commissioner considers appropriate) with the standard or standards listed in column 2 of that row (or with one or more of those standards where that is stated). |
Row | Column 1 Main standard | Column 2 Reliant standard |
---|---|---|
(1) | Replying to correspondence Standard 1 | Standard 6 |
(2) | Corresponding with members of the public Standard 3 | Standard 5 Standard 6 |
(3) | General standards relating to correspondence Standard 4 | Standard 5 Standard 6 |
(4) | Raising awareness about corresponding in Welsh Standard 6 | Standard 1 |
(5) | Receiving telephone calls Standard 7 | One or more of the following: Standard 8 Standard 9 Standard 10 Standard 11 |
(6) | Receiving telephone calls Standard 8, 9, 10 or 11 | Standard 7 Standard 13 |
(7) | Raising awareness about telephone services in Welsh Standard 13 | One or more of the following: Standard 8 Standard 9 Standard 10 Standard 11 and also Standard 15, and Standard 16 |
(8) | Meetings with more than one person Standard 19 | One or more of the following: Standard 19A Standard 19B Standard 19C |
(9) | Meetings with more than one person Standard 19A, 19B or 19C | Standard 19 |
(10) | Public meetings Standard 20 | Standard 22 |
(11) | Public meetings Standard 22 | Standard 20 |
(12) | Documents Standard 29 | Standard 30 Standard 31 |
(13) | Websites Standard 36, 37 or 38 | Standard 39 |
(14) | Live chat facility Standard 43 | Standard 43A |
(15) | Live chat facility Standard 43A | Standard 43 |
(16) | Reception Standard 49, 50 or 51 | Standard 52 |
(17) | Raising awareness of Welsh-language services in a reception Standard 52 | One or more of the following: Standard 49 Standard 50 Standard 51 |
(18) | Grants Standard 56 | Standard 56A Standard 59 |
(19) | Grants Standard 57 or 58 | Standard 56 Standard 56A |
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